Orders are processed within 1–2 business days and typically delivered within 5–10 business days.

Once your order ships, you’ll receive a tracking number to follow your delivery in real time.

Yes, we offer free shipping on all orders with no minimum purchase required.

Once your order has been shipped, you will receive an email with a tracking number so you can monitor your delivery in real time.

We offer a 30-day return policy. Items must be unused and in their original packaging to be eligible for a return.

Yes, all payments are processed through secure, encrypted systems to keep your information safe.

Tracking information is sent via email within 24–48 hours after your order has been shipped.

Yes, our products are designed with safety and comfort in mind. Always follow the usage instructions provided.

You can contact us anytime at info@velloratherapy.com. Our support team is here to help you.