Shipping policy
Shipping Policy
Processing Time
All orders are processed within 1–2 business days. Orders are not shipped or delivered on weekends or holidays.
Shipping Time
Estimated delivery time is 5–10 business days depending on your location.
Please note that delivery times are estimates and may vary due to high demand, customs processing, or carrier delays.
Shipping Cost
We offer free shipping on all orders.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email to follow your delivery in real time.
Delays
While we strive to deliver your order on time, we are not responsible for delays caused by shipping carriers, customs, or other factors outside our control.
Incorrect Address
Please ensure that your shipping details are correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses.
Lost or Stolen Packages
We are not responsible for lost or stolen packages confirmed as delivered by the carrier. If this occurs, please contact the shipping carrier directly.
Contact Us
If you have any questions about your order or shipping, please contact us at:
info@velloratherapy.com
Vellora